Step 2 – Decide who might be harmed and how

pedestrians, people, busy

Who might be harmed and how

For each hazard you need to decide who might be harmed and how they could be harmed. This helps identify the best methods of eliminating or minimising the hazard. When considering who might be harmed it’s important to remember certain groups that may work unusual hours, workers that may not be employed by the organisation, workers who don’t work in one fixed place. This also includes shared workplaces and may be necessary to consult other organisations using the same area. It’s important you identify all the possible groups of people that could be harmed.

Groups to consider:

  • Maintenance staff
  • Managers
  • Cleaners
  • Clients
  • Visitors
  • Other businesses your sharing the area with
  • Members of the public

Some workers need special attention as they have particular requirements:

  • New or expectant mothers
  • New and young workers
  • Migrant workers
  • People with disabilities
  • Temporary workers or part time workers
  • Lone workers
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